Privacy Policy

Delhi Car Rental respects your privacy and recognizes the need to protect any personal information you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our platforms.

1. Information We Collect

We collect your name, mobile number, password, and email ID when you register as a user or make a booking request. These details are required to identify you as a unique user and to provide you with hassle-free services. For booking requests, we also collect your travel details, such as current location, travel time, source address, and destination location.

Additionally, we collect your feedback and ratings to improve our service offerings, as well as your mobile OS type and device ID for sending relevant push notifications. If you use our tracking features or SOS Alerts, your location details may be used for safety purposes.

2. How We Use Your Information

We require this information to identify you, improve our services, and provide a better experience. Specifically, your contact details are used to send you trip-related information and updates. We may sometimes send you information about new services, special offers, or other relevant updates to your email ID or mobile number.

3. Information Sharing and Security

By using our services through our contact center, mobile app, or website, you agree to allow us to collect necessary personal information and disclose it to our service partners (who may be third parties) solely for the purpose of fulfilling your booking, or to authorized government agencies if required by law.

We do not sell or rent any personal information to any third parties.

We have implemented technology and security features to safeguard the privacy of your personally identifiable information from unauthorized access, improper use, or disclosure.

4. Policy Changes & Contact

We may change this policy from time to time by updating this section. Your continued use of our website or services indicates your agreement with any future changes in this Privacy Policy. If you believe any information we are holding about you is incorrect or incomplete, or if you have any questions regarding this policy, please write to us at info@delhicarbooking.in. We will promptly correct any information found to be incorrect.